Welcome to your Student Zone
Welcome to The Advantage One Student Zone
Here will find everything you need from your Welcome pack, Terms and Conditions and Important Notices. This Zone is tailored for you to give you the best training possible. We have been training in-house Courses for over 21 Years.
To see our Important Notice section please click the button below.
Please see all Downloadable PDF Documents Below
We have many local places where you can book accommodation. Due to such connection links; our Courses do not come with Accommodation as standard, unless specifically stated. However; for those who have booked a Course and wish us to help us arrange some Accommodation for your stay, please contact our Academy directly, your Lead Trainer, or Customer Manager as soon as possible.
Advantage One always aims to be the best we can be, in whatever we do. You can help us by taking a little time to give us some feedback on the Training you have received. We would always like to hear what you say, so we would be grateful if you can give any explanations for your scores, if required.
What is an Important Notice?
All of our Courses will have certain Course Requirements, which you will need to complete or comply with. Some will be required before your Course and some for on the day. The Course requirements which you must be able to satisfy, in order to sit the Course will be detailed in the Important Notice Section, on our Website. You will find this in the Student Zone. Please read these requirements before making your booking
Important Notice – Driver CPC
Before you can receive CPC Training at Advantage One, you must provide a valid ID, either a Driving Licence or current Passport. You must also provide proof of your driving entitlement for LGV/HGV. Failure to provide Valid ID will mean CPC Training you will not be permitted to attend the course. If you provide us with incorrect or false information then DVSA will refuse to allocate your 7 hours CPC Training to you.
Important Notice – SIA Full Courses
In order to complete your Security Guard or Door Supervisor training Top-up or full course, you must have an appropriate First Aid qualification as of April 1, 2021. It must be an EFAW (Emergency First Aid at Work) or higher qualification. If you already have Emergency First Aid, you will need to provide evidence of this before the start of your course. Fail to provide evidence you will not be enrolled onto the course and you will have to rebook, the initial one day course before starting.
Important Notice – SIA Top-Up
Before you can take Security Guard or Door Supervisor training; Top-up or full course, you must have an appropriate First Aid qualification as of April 1, 2021. It must be an EFAW (Emergency First Aid at Work) or higher qualification. In addition you must have also passed ACT Counter Terrorism, before commencing your training. If you already have both Counter Terrorism and Emergency First Aid, you will need to provide evidence of this before the start of your course. Fail to provide evidence you will not be enrolled onto the course and you will have to rebook, the initial one day course before starting. You can find more information in the useful links section below. Your ACT Counter Terrorism Training can be done free of charge at home however, there is a small charge of £15 if necessary to complete on site at our Academy.
AWARDING BODIES – STUDENT CONTACTS
Advantage One Training Academy has a number of Accreditations and Awarding Bodies who we work with and support us provide the best services, ones which are verified to ensure you are trained as well as you should be, providing you with the confidence to use your Training, with the knowledge your Training will be recognised all around the UK.
Part of our responsibilities for our Students, we provide you with the full contact details of our Awarding Bodies, in the cases of concerns, questions, or complaints in respect to the Courses we deliver.
Approved Centre 21455
Highfield e-learning, Academy House, Sidings Court, Lakeside, Doncaster, DN4 5NL.0845 2260350
Highfield Awarding Body for Compliance (HABC) and their complaint policy can be located on their website: www.highfieldabc.com. Alternatively please speak to the HABC team on 0845 2260350.
Should you address your complaint to HABC and remain unhappy with the outcome you may then raise your complaint to the relevant qualification regulator. Either a representative of Advantage One Training Academy or HABC will be able to offer you guidance on the appropriate qualification regulator in each instance and provide contact details.
The following relates to complaints regarding publicly funded qualifications in Scotland only. Should you have undertaken a publicly funded qualification in Scotland, wish to make a complaint and you have exhausted the procedures of Advantage One Training Academy, HABC as the Awarding Organisation, and the relevant qualification regulator then you do have one final route of complaint. Please contact the Scottish Public Services Ombudsman (SPSO) directly, details can be located on their website: www.spso.org.uk
JAUPT, 9 Warren Yard, Wolverton Mill Milton Keynes, MK12 5NW 01908 787000
Complaints & Whistleblowing
If you have a complaint about the conduct of an approved centre or wish to report issues about a periodic training course you attended such as:
poor quality training
drivers not engaging in training
Please email DVSA using DCPC_CC@dvsa.gov.uk with as much detail as possible. If you can, please include:
Centre name & address
Training venue address & trainer name
Timeline/details of events
DVSA take complaints about periodic training very seriously and will investigate according
Don’t Just Take Our Word For It.
Great bunch of guards with fantastic management. Really supportive, professional and helpful! As a store manager I’ve been able to request a guard and get one on the same day whenever I’ve needed support/protection for the team.
We are recruiting now !
Are you an SIA licensed Security Officer who is professional and motivated?
Would you like the opportunity to work with a growing company that values their employees?
Due to Advantage One Security successfully gaining new contracts we are recruiting experienced SIA approved officers but will consider applicants that need training if they meet our stringent criteria.
ACCREDITATIONS & AFFILIATIONS