Privacy & Security
Policy
Your privacy matters. Here's exactly how we protect and manage your personal data.
Your Privacy,
Our Priority
Advantage One Security Limited is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy & Security Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are dedicated to being transparent about our data practices and giving you control over your information.
Data Controller
Advantage One Security Limited
1 Madeley Road
Moons Moat North Industrial Estate
Redditch, Worcestershire
B98 9NB, United Kingdom
What Information We Collect
We may collect and process the following types of personal data:
Identity
- Full name
- Date of birth
- Gender
- Job title
Contact
- Email address
- Postal address
- Telephone numbers
- Emergency contacts
Technical
- IP address
- Browser type
- Device information
- Cookies and usage data
Professional
- Employment history
- Qualifications
- Licenses and certifications
- Background checks (BS7858)
How We Collect Your Information
We collect personal data through various methods:
Direct Interactions
When you fill out forms, request quotes, apply for employment, or contact us by phone, email, or in person
Automated Technologies
When you interact with our website, we use cookies and similar technologies to collect technical data
Third Parties
From background check providers, recruitment agencies, professional references, and publicly available sources
Client Organizations
Information provided by organizations we provide security services to regarding access requirements and site-specific details
How We Use Your Information
We use your personal data for the following purposes:
Service Delivery
To provide security services, manage service contracts, and fulfill our obligations to clients
Employment & Recruitment
To process job applications, conduct background checks (BS7858), manage employment relationships, and maintain personnel records
Communication
To respond to inquiries, provide quotes, send service updates, and communicate important information
Legal & Regulatory Compliance
To comply with legal obligations, industry regulations, licensing requirements, and professional standards
Website Improvement
To analyze website usage, improve user experience, and optimize our digital services
Security & Fraud Prevention
To protect against security threats, prevent fraud, and ensure the safety of our services
Legal Basis for Processing
We process your personal data based on the following legal grounds under UK GDPR:
Contractual Necessity
Processing necessary to perform our contractual obligations with you or your organization
Legal Obligation
Processing required to comply with legal and regulatory requirements (e.g., licensing, background checks)
Legitimate Interest
Processing necessary for our legitimate business interests while respecting your rights and freedoms
Consent
Where you have given explicit consent for specific processing activities (e.g., marketing communications)
Data Sharing & Third Parties
We may share your personal data with the following categories of recipients:
- Client organizations where you provide security services on their premises
- Background check providers and verification services (BS7858 compliance)
- Professional bodies and licensing authorities
- IT service providers and cloud storage providers
- Payment processors and financial institutions
- Legal and professional advisors
- Law enforcement and regulatory bodies (when legally required)
Important: We will never sell your personal data to third parties. All data sharing is conducted in accordance with data protection laws and appropriate safeguards.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Retention Periods:
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data and information about how we process it
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data in certain circumstances
Right to Restrict Processing
Request limitation of processing in specific situations
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests or for marketing purposes
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Security Measures
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse.
Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Employee training on data protection
Secure backup and disaster recovery procedures
Cyber Essentials Plus certification
Firewall and intrusion detection systems
Regular software updates and patch management
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain industry-leading standards.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and user experience
- Provide relevant content and features
For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
If you believe we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to delete such information from our systems.
Changes to This Policy
We may update this Privacy & Security Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Your continued use of our website and services after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your data, please contact us:
Company
Advantage One Security Limited
Phone
0121 820 2973Address
1 Madeley Road
Moons Moat North
Redditch, B98 9NB
Right to Complain to the ICO
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 •Website: www.ico.org.uk