
National Retail Chain Security Transformation
Client: Leading UK Retail Chain
!The Challenge
A national retail chain was experiencing significant losses due to theft and organized retail crime across 150+ stores. They needed a comprehensive security solution that would reduce shrinkage while maintaining excellent customer service.
Our Solution
We deployed a multi-layered approach combining uniformed security officers, plain-clothed store detectives, and integrated CCTV monitoring. Our team conducted thorough site assessments and implemented tailored strategies for each location.
Results Achieved
- 75% reduction in theft incidents within 6 months
- £2.5M saved in prevented losses annually
- 95% decrease in violent incidents
- Improved customer satisfaction scores
- Zero staff injuries since implementation


