“PEOPLE WILL DO A JOB BECAUSE THEY ARE TOLD TO, BUT THEY WILL DO A JOB WELL WHEN THEY WANT TO” - James Haigh MD
Advantage One recognises that not all Security Services provided are equal, as individual Officers have a choice how they perform their duties – we select our People because they care and based on their desire to do a good job.
We work hard to give our Customers the best service possible, providing an output from our Officers; giving a real Return of Investment, keeping our Customer’s Staff and Assets safe and we do this by looking after each and every one of our Officers; Training, Motivating, Mentoring and encouraging them to be the best they can be.
Retail Security Officers
Our Retail Officers are carefully selected and trained to operate effectively and professionally in a Public facing environment, providing strong Customer Service skills, with great abilities to protect both your People and your Profits through identifying and preventing potential offences and crime, before it occurs. Trained in Retail Security, Customer Service, Conflict Management and Proactivity, you can trust that your stores, your staff and your stock will be in safe hands when Advantage One’s Retail Security Officers are deployed within your branches
Store Detectives
A Store Detective is a covert, plain-clothed Security Officer designed to identify those who intend to commit a crime: like shoplifting. Our SDs are highly trained and capable of recognising offenders before they offend, experienced at following and tracking offenders, observing any offences, through to apprehending those who have committed an arrestable offence. Their duties will also include Police liaison and writing Witness Statements, ensuring that our stores are fully protected, with an on-going deterrent against future offences.
Gatehouse Security
Advantage One’s professional gatehouse Security Services provide businesses with effective front-of-house service, along with perimeter and Site protection and controlled access, ensuring you are protected from external threats and helping keep your operations running smoothly. Customer and Site specific trained Officers only will be deployed to work within your Gatehouse; managing entry and exit points, allowing only authorised personnel and vehicles on site, which is vital for large facilities like Transport Hubs, industrial Estates and Corporate Offices. Using bespoke electronic systems monitoring duties (AIP), we will keep you up-to-date with performance levels of: Patrols, Staff and Vehicle Searches, Deliveries, Visitor Logs, Safety Checks and inspection of Vehicles, giving you confidence in high levels of Site Security.
Security Officers
Uniformed Security Officers are a highly visual professional, designed to provide a high profile presence for your locations, Offering ‘front of house’ services, Customer and Public focused duties, helping develop a safe working environment and not least; deterrence towards combating potential crime and de-escalating conflict. Induction time involves starting a 12 week training program, designed individually to ensure we give our Officers the skills to perform their duties to the best of their abilities. Beginning with Awareness on all Security Officer duties, roles and responsibilities, training plans will then diverge, with specific targeting based on individual job roles and then Customer specific training.
We are proud to be in the top 5% of ACS providers of security guard services!
Areas we specialise in…
- Retail Security
- Distribution
- Gatehouse Security
- Cooperate Security
- Concierge
- Construction
- Hospitality
- Hotels